Privacy Policy

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AquaTek Limited values your privacy and is committed to handling personal information responsibly. When you request an estimate, schedule service, or communicate with us, we may collect your name, contact information, service location, billing details, and service history. This information is used solely to deliver and manage plumbing, heating, and water filtration services, issue invoices, schedule appointments, and maintain warranty records.

We may share information only with approved service technicians, third-party scheduling or invoicing software providers, and licensed accounting or tax professionals assisting us in operating our business. We do not sell, trade, or rent personal information.

Information is stored securely within our business systems. Customers may request copies of their information or corrections at any time, subject to legal record-keeping requirements.

For questions regarding your information, contact us at:

Email: aquateklimited@yahoo.com

Phone: (587) 983-8636

 

Terms of Service

When requesting services through this website or by contacting us directly, you agree to the following terms:

Estimates & Pricing

Prices quoted are valid for 30 days unless otherwise stated. Estimates may change if unforeseen issues are discovered during service.

Payment

Payment is due at the time of service unless otherwise agreed in writing. Outstanding invoices may be subject to late fees after 30 days.

Scheduling & Cancellations

Appointments may be rescheduled when access restrictions, unsafe conditions, or unforeseen delays occur. Cancellations made within 24 hours of a scheduled appointment may incur charges if materials have been purchased or reserved.

Work Conditions

Technicians must have clear and safe access to work areas. Service may be declined if unsafe or non-compliant conditions exist.

Warranty

Labour warranty typically applies for 90 days. Parts warranty is determined by manufacturer terms. Warranty coverage requires invoices paid in full and proper maintenance of installed systems.

 

Service Disclaimer

Plumbing, heating, and filtration systems operate differently based on home infrastructure, existing equipment, and local water conditions. AquaTek Limited provides recommendations based on available information at the time of service, and results may vary.

Water filtration performance depends on proper maintenance, including replacement filters and cartridges. AquaTek Limited is not responsible for system performance affected by neglected maintenance, third-party modifications, or customer-supplied equipment.